CompuDirect.com 34675 Melinz Parkway Suite 105A Eastlake, Ohio 44095 1-800-854-9014 Our Location and Driving Directions

Quick Contact Information:

To cancel or modify an order, please call our customer service department at 800-854-9014. We can not process this type of request via email.

Please note:
For your safety, please do not include credit card numbers in your emails. For faster service, please make sure to include your name, order number or account number, and the item that you are referring to. Emails containing attachments, advertisements for other companies, vulgar or offensive content are automatically deleted, as are any emails spamming our servers. Repeated attempts to send these type of emails may result in your being blocked from our servers, and the privilege of emailing us may be revoked at any time.

 

	Telephone	Fax	E-mail
Sales	1.800.854.9014	440.946-2890	sales@compudirect.com
Customer Service	800-854-9014	440.946-2890	service@compudirect.com
Technical Support	800-854-9014	440.946-2890	support@compudirect.com
RMA	800-854-9014	440.946-2890	rma_support@compudirect.com

Store Hours (Eastern Standard Time):

t	Monday EST	Tuesday EST	Wednesday EST	Thursday EST	Friday EST	Saturday EST
Sales	10 - 6 pm	10- 6 pm	10 - 6 pm	10- 6 pm	10-5pm	Closed
Customer Service	10 - 6 pm	10 - 6 pm	10 - 6 pm	10 -6 pm	10-5pm	Closed
Technical Support	10 - 6 pm	10 - 6 pm	10 - 6 pm	10 -6 pm	10-5pm	Closed
RMA	10 - 6 pm	10 - 6 pm	10 - 6 pm	10 -6 pm	10-5pm	Closed
Shipping	10 - 6 pm	10 - 6 pm	10 - 6 pm	10 -6 pm	10-5pm	Closed

 

Sales 

sales@compudirect.com

For any questions or concerns regarding our Sales department (orders, invoices, product specifications, etc), please e-mail us or give us a call at 800-854-9014

 

Customer Service 

service@compudirect.com

If you have a problem with any of the services or treatment that you have received from compudirect.com, please contact our Customer Service department immediately. Our Customer Service staff will do everything in their power to ensure your complete and total satisfaction! Please contact our Customer Service department before anyone else if you have any issue that needs resolved. We are here to help!

 

Technical Support 

support@compudirect.com

For technical questions regarding systems and/or parts that you have ordered from us, contact our Technical Support department. Be sure to have your order/invoice number ready when you call!

 

RMA (Return Merchandise Authorization) 

rma_support@compudirect.com

If you need to return an item or have a question about your RMA, please contact our RMA department.

 

Billing / Accounting 

billing@compudirect.com

If you need to contact our billing department about a refund, a discrepancy in billing, or a declined/invalid credit card, please call or use the e-mail address above.

 

Website 

webmaster@compudirect.com

Please send all questions, comments, and concerns about the website to the Webmaster. Any and all feedback is very appreciated!

Feedback (Kudos/Complaint)

We pride ourselves in customer service, and we work extremely hard to achieve and maintain the highest level of customer and product support that we can. We are only a phone call or an email away. Your opinion and satisfaction is very valuable to us at CDI  We would love to hear any feedback that you may provide us!

If you have a serious complaint, please contact our customer service department immediately at 880-854-9014. We will do everything in our power to resolve any kind of problem that you may be encountering. Please let us help!