CompuDirect. - Who We Are?

CompuDirect, Inc. is a custom computer manufacturing company, call center and order processing located on the outskirts of Cleveland, Ohio with headquarters at Moldova Republic. Our company specializes in building all kinds of custom computer systems including: Windows or Linux manageable and highly-reliable servers, high-end workstations and gaming systems, business PCs, and notebooks. We ship local and international.

Our Mission

To provide finest quality custom PC's, workstations, notebooks and servers at the widest selection of components and low price.

 

CompuDirect Custom Computers vs Mass Produced Computers

At this point we would like to explain exactly what a custom computer is so you can understand why our company is different. Large computer retailers make money by standardizing their designs and selling the same computer over and over. Customers are not informed about any of the parts that are used to make their computer, and they usually have very few real customization options.

                                    

For example, most people have absolutely no idea what brand of motherboard is in their desktop computer. Not a big deal you might think. As long as the computer is running good, who really cares what motherboard they have? While this may seem like trivia at the time you are purchasing a computer, the type of motherboard selected by the manufacturer will have a very big impact on the performance of the computer. Also, the type of motherboard determines what upgrades can be added to the computer in the future.

As custom computer builders, we not only help you decide which is the best motherboard to use, we help you design a complete computer system that is customized for your tasks. As a result, you as a customer receive a computer that was built specifically for you, instead of a mass marketed computer that is built for anyone who buys it.

It's all about Quality

In addition to custom building a computer specifically for your needs, we also include all of the following services with every computer we build.

·         You get all manufacturer's documentation and driver disks for all parts in your computer (no more wondering what motherboard you have)

·         All systems are burned in and tested for at least 72 hours before shipping

·         Free technical support for as long as you own your computer

·         A free labor and 3-year parts warranty with all new systems (ask the big manufacturers what their warranties are)

·         30-day money-back guarantee on complete systems ( 20% restocking fee applied)

Specialties

Servers - In addition to customizing individual PCs, we also customize all Windows and Linux servers we build. From small business servers to large parallel processing networks, we make sure your company gets the server it needs to get the job done. Whether you have a specific system in mind, or need us to custom design a server for you, we have the experience and skill to build your system.

Gaming PCs - In 1998, we began building specialized gaming computers. As we have several gaming enthusiasts working for us, we can put together a gaming system that you will be proud of. From the latest quad-core / dual-core or dual CPU, SLI multi GPU graphics technology powered, liquid cooled and custom wired monster; to an optimized single CPU budget system; we have the know-how and experience to keep you ahead of the pack.

We also have all kinds of different accessories and choices you can make to customize your gaming system. Want a different computer case? Some UV lights? A better sound card? A gaming mouse? Just say so, we've got it. Before shipping all Gaming systems are tested with the 3DMarks benchmarking software for at least 24 hours, to make sure your system is ready for some fierce gaming action right out of the box.

Workstations and Desktops - We sell many different types of customized computers for home and office use. From specialized CAD systems to home multimedia PCs, we can build a superior system for you. Tell us what you want and we'll build you a system to do the job.

Barebones Systems and Parts - If you want to fix it or build it yourself, we're a good place to visit. We have a complete line of motherboards, barebone systems, video cards, hard drives, etc. You want it, we've got it. Need some help picking out the right part? No problem, call our tech support people.

Website Security Guarantee

All orders and transactions involving release of personal information is encrypted using the latest 128-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but CompuDirect.com, Inc. We are so confident in our security systems that we can provide our Website Security Guarantee will provide coverage against unauthorized charges on your credit card. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at CompuDirect.com, we will cover your liability up to $50.

Our Web Site Makes Shopping Convenient

Our Web team sees to it that CompuDirect.com's inventory of 50,000 in-stock products are on-line and available with just a couple of clicks. Most team members have come up through the ranks at CompuDirect.com, gaining invaluable experience and unique insight into our customers and how they want to be treated-whether on the phone, or on the Internet. CompuDirect.com has the "most knowledgeable site on the Web!"

Our Philosophy

Our philosophy is simple: Build a high quality product, offer outstanding support and your product will sell itself. This is a philosophy based on old fashioned integrity. It makes sense, and it works. Unfortunately, it has become a trend in the last decade for major computer companies to stop focusing on meeting the needs of their customers. Instead, many rely on flashy marketing techniques to make their lower quality systems look more appealing. Be careful when comparing their pricing to Puget. Be sure not to fall for computer systems with misleading advertising and substandard parts!

As a custom computer specialist, CompuDirect was founded with the goal to break the trend of low quality, one-size-fits-all computers and to provide systems with superior performance and reliability. We have gone to great trouble to structure our business in such a way that our goals are, by necessity, the same as yours! Because we have a commitment to the complete support of your computer system, we save ourselves time and money by providing the computer system that is least likely to fail. It seems perfectly logical and straight-forward to us: We can't imagine why some companies would use low quality parts. It just doesn't make sense! Furthermore, we do not hire salesmen. We hire qualified technicians. The people you talk to before your purchase are qualified to build that same computer and give you support after your purchase. We have better things to do than hire a kid without computer experience to feed you canned answers. It all ties back to our philosophy that the best way to run a business is to focus on your product. Get rid of the hype, and focus on your goal -- quality computers!

Our Strategy

Our growth strategy is always changing as we learn and expand. CompuDirect began by using common Internet advertising channels and search engines. We quickly learned what did and didn't work, and we've been able to make our advertising many times more efficient than it was when we started. Obviously, with the kind of business philosophy we have, our growth strategy relies heavily on word of mouth. The most encouraging aspect of our strategy is that we know that it works - our growth rate is nearly more than we can handle! At our current growth rate, we double in size every two years. We are already far larger than the lifetime goal of our founder, and we are constantly updating our administrative systems and processes to scale with increased demand.

Our current business model drives down overhead costs, which lets us offer custom computers with relatively small margins. Ultimately, we give you a computer system that is hundreds of dollars below our competitors, with all the personal interaction and expertise that our customers have come to expect. We take great pride in the quality of our computers, and we don't waste time with anything that detracts from this goal.

   

We hope you will enjoy shopping experience with CompuDirect Corp.

Sales Director at Cleveland, OH,

Michael Mullano.